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When Magazines You Don't Want Clog Your Mailbox

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posted by Caroline Mayer | April 16, 2014

If you've been receiving magazines you never ordered, it may be due to something you did while shopping online. How to prevent that goof and what to do to get the magazines to stop coming.

How Not to Fall for Bogus 'Green' Claims

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posted by Caroline Mayer | April 4, 2014

The Federal Trade Commission is cracking down on bogus "green" product claims. Here's how to avoid falling for environmental flimflam.

7 Secrets to Get Good Customer Service by Phone

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posted by Caroline Mayer | March 31, 2014

Customer call-center agents are now better trained than in the past, but you have to get past phone purgatory. Here are seven ways to get your complaints handled.

How to Become a Smarter Consumer and Save

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posted by Caroline Mayer | March 24, 2014

The co-author of the Book, Absolute Value, says you can become a more rational consumer and save money by making the Internet your friend.

Credit Card Challenges Boomer Women Are Facing

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posted by Kerry Hannon | February 18, 2014

A new study raises serious concerns about the ways boomer women handle credit cards. An expert offers advice for them.