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Why This Doctor Fears Being a Patient

Dr. Don Berwick says: 'What chills my bones is indignity'

By Denise Logeland and SCAN Foundation

Watch the video below as Dr. Don Berwick describes what he believes is missing from health care, namely respect for the individual and his or her choices.

Berwick, a former head of the Centers for Medicare and Medicaid Services and now a senior fellow at the Institute for Healthcare Improvement, gave this talk at a conference several years ago. He says the solution is “patient-centered “ care, which many practitioners now call “person-centered” care to further level the relationship between the person getting care and the person giving it.

Denise Logeland is a writer and editor in Minneapolis who has covered business, health and health care. She is the author of Next Avenue's ebook, 10 Things Every Family Should Know: Aging With Dignity and Independence. Read More
By SCAN Foundation 
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