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VIDEO: How Can Assisted Living Better Serve Families?

3 videos deliver insights from families and professionals in the field


Part of the Transforming Life as We Age Special Report

Assisted living facilities provide a variety of services for residents, including meals, housekeeping, social activities and help with bathing and dressing. Yet, today’s typical assisted living resident needs more than that — usually multiple health care services — and the coordination of those typically falls to a family member who already has a lot on his or her plate.

These three videos tell the story of how assisted living facilities could better serve residents and their families by coordinating care. The first one focuses on the difference between what families expect from assisted living and what many facilities actually deliver. The video includes interviews with a couple of residents and family members, who provide insight into how success can be realized when families and assisted living staff work together to benefit residents.

In the second and third videos, we hear more from residents and family members, while learning how assisted living facilities differ from nursing homes. We also hear more about what residents and their families really need from assisted living, and some of the challenges these facilities face.

We would like to thank all of the people who shared their thoughts and feelings with us in these videos, as well as the Presbyterian Homes & Services and Lyngblomsten assisted living communities in Minnesota.

Edie Grossfield
By Edie Grossfield
Edie has been a journalist for more than 20 years, reporting and editing for newspapers and magazines. She also worked in communications for a large health care organization. She holds a bachelor’s degree in communications and media and a master’s degree in journalism, both from the University of Wisconsin in Madison. Reach her by email at [email protected].

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