Advice to help avoid a catastrophe due to incompetent, unethical physicians
A push to cut costs and boost profits led to dire consequences for some patients
Growing numbers are veering from the traditional 'deny and defend' approach
Failure to provide critical customer service is a form of negligence, she says
After reading 'The Gift of Caring' you may react in horror
Work & Purpose
The Encore.org CEO on his new book about connecting with younger people
This special report will include storytelling, news and information about how to plan for the end of your life in a way that meets your own goals and preferences.