Health
Growing numbers are veering from the traditional 'deny and defend' approach
AUGUST 30, 2016 | By Zhai Yun Tan, Kaiser Health News
Advocates suggest increased candor will reduce medical errors and improve care
JUNE 22, 2016 | By Heidi Raschke
Failure to provide critical customer service is a form of negligence, she says
JUNE 2, 2016 | By Laura B. Wright
After reading 'The Gift of Caring' you may react in horror
OCTOBER 21, 2015 | By Joanne Lynn
One physician's cautionary tale about why good communication is key
OCTOBER 14, 2015 | By Val Jones, M.D.
Such mistakes account for an estimated 10 percent of patient deaths
SEPTEMBER 24, 2015 | By Julie Appleby, Kaiser Health News
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