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Caroline Mayer

Caroline Mayer is a consumer reporter who spent 25 years working for The Washington Post, covering such issues as product safety, scams, and credit cards. Mayer has received several awards, including the Betty Furness Consumer Media Service Award. She has written for Consumer Reports, CBS MoneyWatch, Ladies Home Journal, Kaiser Health News and others. Follow her on Twitter @consumermayer

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4 Nasty Phone and Email Scams: How to Stay Safe

The 'EZ-Pass' email and fake calls for computer repairs, taxes and grants
August 29, 2014
Illustration of man and woman talking over the internet

Who Can You Trust on the Internet?

7 ways to detect phony touts when shopping or making reservations
August 18, 2014
Woman shopping in aisles of supermarket

The Sly Tricks Marketers Use to Get You to Buy

Tips to guard against them from a 'Hidden Persuasion' co-author
July 30, 2014
Man talking on phone and using computer

Best and Worst Customer Service in America

A new survey's rankings, plus tips on how to get better treatment
July 18, 2014
Man with ladder on roof washing exterior of window

4 Ways to Keep Your Parents (And You) Safe

The U.S. safety agency has a new focus on people 65+
July 6, 2014

How to Avoid the Perils of Online Banking

8 tips to prevent careless, sometimes costly, mistakes
June 19, 2014
Person walking through airport with suitcase

8 Ways to Combat Outrageous Hidden Travel Fees

How to challenge and avoid sneaky hotel and airline charges
May 23, 2014
Shiny penny with tarnished pennies

Are Penny Auction Sites Seen on TV For Real?

7 tips to avoid losing a pretty penny or much more
May 12, 2014
Woman looking at smartphone

A Privacy Expert's 3 Tips to Protect Yourself Online

The 'Dragnet Nation' author says it's about more than passwords
April 25, 2014
Stack of magazines

When Magazines You Don't Want Clog Your Mailbox

Stop making the online shopping goof that may explain their appearance
April 15, 2014
Customer service representative on the phone

7 Secrets to Get Good Customer Service by Phone

Agents are now better trained, if you can get past phone purgatory
March 27, 2014
Lightbulbs

How Not to Fall for Bogus 'Green' Claims

As the feds nail misleading labelers, how to spend your green wisely
March 13, 2014
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