Why This Doctor Fears Being a Patient
Dr. Don Berwick says: 'What chills my bones is indignity'
Watch the video below as Dr. Don Berwick describes what he believes is missing from health care, namely respect for the individual and his or her choices.
Berwick, a former head of the Centers for Medicare and Medicaid Services and now a senior fellow at the Institute for Healthcare Improvement, gave this talk at a conference several years ago. He says the solution is “patient-centered “ care, which many practitioners now call “person-centered” care to further level the relationship between the person getting care and the person giving it.