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Why This Doctor Fears Being a Patient

Dr. Don Berwick says: 'What chills my bones is indignity'

By Denise Logeland and SCAN Foundation
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January 26, 2017
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Watch the video below as Dr. Don Berwick describes what he believes is missing from health care, namely respect for the individual and his or her choices.

Berwick, a former head of the Centers for Medicare and Medicaid Services and now a senior fellow at the Institute for Healthcare Improvement, gave this talk at a conference several years ago. He says the solution is “patient-centered “ care, which many practitioners now call “person-centered” care to further level the relationship between the person getting care and the person giving it.

Denise Logeland is a writer and editor in Minneapolis who has covered business, health and health care. She is the author of Next Avenue's ebook, 10 Things Every Family Should Know: Aging With Dignity and Independence. Read More
By SCAN Foundation
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