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Experienced Talent Can Power Social Change

How Encore Fellows use their corporate experience to boost nonprofits

By Marc Freedman

(This essay is the ninth in the Milken Institute Center for the Future of Aging series, The Business of Aging, running on Next Avenue weekly over the next few months. The essays are a companion piece to the center’s new report,  Silver to Gold: The Business of Aging.)

Encore Fellows
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Attorney, venture capitalist and Portland, Ore., native Ken Harris was ripe for retirement — a notion he rejected in favor of working with a nonprofit that could use his expertise. “To me, that’s what life is all about,” said Harris. “What can you do to make life better for your family, your community?”

Harris connected with the Encore Fellowships Network, via Social Venture Partners Portland, which placed him at the Boys & Girls Club. As a part-time Encore Fellow there, he helped raise more than $7 million in one year, funding a new building for at-risk kids in the Rockwood neighborhood. The benefits he delivered far outstrip the $25,000 stipend he earned.

Encore Fellows: Expertise at a Bargain

“Ken Harris was heaven-sent to us, absolutely heaven-sent,” said Erin Hubert, CEO of the Portland Boys and Girls Clubs. “In terms of just the complexity of this project, the financing of it, the legalities of it,” Hubert said, “Ken traversed it in a way that I couldn’t have. I would have had to pay a lot of money to have that expertise come in.”

World-class management expertise for $25,000 a year may seem like a pipe dream — or a typo. But Ken Harris is not alone.

More than 1,600 experienced, savvy corporate professionals have made contributions in the nonprofit sector as Encore Fellows, each one bringing a powerful inventory of talent, knowledge and human skills to a new environment.

Given shifting demographics and a future labor force with three or four generations working side by side, Encore Fellowships are a model for the kinds of talent innovation we need more of. Call it adaptive reuse for the human-capital set.

  • Consider Fred Gyger, who retired after 35 years in the semiconductor industry and now runs four resale stores for Habitat for Humanity, improving performance and profits.
  • Teresa Carstens, a senior Silicon Valley marketing professional, is developing programs to engage and retain volunteers with Second Harvest Food Bank of Santa Clara/San Mateo Counties, which provides more than a million pounds of food a week to low-income residents.
  • Dr. Elisa Ross sought a way to make a difference after 25 years in private practice. Discovering a passion for data science, she improved health outcomes and cancer screenings at the clinic where she was a fellow. “Using her wealth of clinical experience and our data, Elisa created a program to increase cancer screening rates [by] almost 50 percent. We couldn’t have accomplished that without her,” said Jean Polster, president and CEO of the Neighborhood Family Practice in Cleveland.

Offering an Outsized Impact and New Ideas

Nonprofit leaders who have worked with Encore Fellows say they have an outsized impact on their communities, contributing new ideas and approaches to stubborn problems, launching new programs, increasing visibility to funders, and generating economic gains. Overwhelmingly, these leaders say that fellows bring soft skills to complement their knowledge: fellows understand how to navigate organizations, how to mentor, and how to put an organization’s mission — or a team’s goals — first.

Organizations like IBM, HP, Qualcomm and Intel have offered year-long, part-time Encore Fellowships to employees transitioning from their companies. They recognize that their outgoing professionals have powerful skills to offer — as well as a powerful desire to improve their communities.

As the proportion of U.S. workers approaching the traditional age of retirement climbs in the coming decades, more corporations should take the cue from these pioneers and unleash the human capital needed to help bridge the gaps that divide our communities in so many ways.


Most Companies Give Departing Employees Short Shrift

Sadly, most companies give short shrift to employees leaving the workforce.

According to a report from The Conference Board, only about a quarter of firms provide “general support” for people approaching retirement — or those seeking to move into new, post-retirement roles. As Next Avenue’s Richard Eisenberg has written, a tiny fraction of companies — roughly, one in 20 — offer programs that focus on the transition to work in the social sector.

That’s a big gap — especially given the demographic changes staring us in the face.

There are now 48 million Americans age 65 and older, comprising 15 percent of the population. By 2060, according to Census Bureau projections, that number will more than double — to 98 million — and the share will rise to 24 percent.

Older Americans Provide An Opportunity, Not a Problem

Even as innovations in medicine and science have yielded the gift of more time, as a society, we are at a loss as to how to best use the extra decades of vigor and creativity that often characterize extended midlife. That’s not so much a problem to solve as an opportunity to seize.

Encore Fellowships provide a win for all involved. Individuals leaving full-time work in later life have the opportunity to use and share their expertise to benefit social-impact organizations that badly need leadership and experience (and can rarely afford it). Businesses can proudly offer employees a transition to what’s next while increasing nonprofits’ power, efficacy and impact in the local community. Those served by the nonprofit sector — our most vulnerable — gain the most in the long run.

Sometimes something that looks too good to be true is just that. In the case of Encore Fellowships, though, the bargain is real — and the organizations that participate have the potential to improve millions of lives.

Marc Freedman
Marc Freedman is the CEO of, and author, most recently, of "How to Live Forever: The Enduring Power of Connecting the Generations," now out in paperback. Read More
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